To reduce the amount of time it takes to provide services, the company uses standardized training processes for its employees and new drive-thru layouts. Under their previous system, the company would make several sandwiches at once, and hold the sandwiches in a warming bin until purchased by a customer.
Under this system, management had to precisely predict how much food had to be put on hold.
Precise Operations management essay had to be used because if there were not enough food placed on hold, this would create the problem of increase waiting times for customers, and too much food would cause waste of expired items.
Product development Organisations exist to provide products and services which can be purchased by other organisations or an individual.
Therefore planning of products and services is one of the most important operations of any organisation. It involves designing products with both economy and quality in mind, which a customer will find attractive, be able to understand and quickly able to use with minimum risk and which delights him or her by its performance or flavour or durability etc.
It has to keep on adding new products to its menu so as to meet the needs of the customers as their needs and preferences are constantly changing. For instance, the increasing preference of consumers towards healthy food made the restaurant add healthier food items to its menu.
Similarly it has to add new products for different seasons, for examples hot coffee in winter and milkshakes in summer. Capacity Control The second operation decision important for organisations is capacity planning.
Capacity planning and control is the task of setting the effective capacity of the operation so that it can respond to the demands placed upon it. This normally means determining how the operation should respond to fluctuations in demand.
Operations managers usually distinguish between short, medium and long-term capacity decisions. For short- and medium-term capacity planning, the capacity level of the operation is adjusted within the fixed physical limits that are set by long-term capacity decisions.
This is also referred to as aggregate planning and control because it is necessary to aggregate the various types of output from an operation into one figure. It also have to make sure that it has enough stock of ingredients to prepare food items which is very important because if one ingredients fall short then the whole process of making food may halt.
|Operations management Essay Example for Free||Operations basically are activities, but it is usually considered that these activities are planned and coordinated since they normally require a certain scale of capital and human resources.|
|Operations basically are activities, but it is usually considered that these activities are planned and coordinated since they normally require a certain scale of capital and human resources.|
For instance if the buns required for making hamburgers falls short then the restaurant may not be able to sell any hamburgers even if it has enough quantities of other ingredients.
Facility location Location planning is one of the important operations that every organisation carries out and it is essentially one of the critical success factors for any organisation.
Success or failure of any organisation may well depend on the location where it is situated. Therefore it is very important for businesses to choose an ideal location. Businesses may choose location on the basis of various factors such as proximity to the source of raw material, cost-effectiveness, proximity to customers or suppliers, competition in the area, transportation availability and cost, availability of resources, and availability of right labour.
McDonalds Restaurants also have to plan their location in such a way so that maximum customers visit their restaurants. Therefore McDonalds prefer locations such that it can have large customer base, transport access and availability of parking space.
Moreover it also prefers locations that are suitable for raw material delivery that is availability of ample space for deliveries of raw material. After developing the product the businesses have to develop processes for making and supporting the product. Organisations have to identify appropriate processes which will be needed to achieve required level of output of the planned goods and services at right quality standards.
Organisation considers both the traditional methods in which the organisation has handled and processed its products and services and the possible alternatives which currently present themselves. That is, it considers the advancement of technology, computing power, and evolving managerial expertise.
Bicheno, ; p99 In McDonalds restaurant also, the operations manager develop and establishes the process of cooking food items so that food is prepared using that method which helps them to maintain the speed and the quality of the food. Moreover it also designs processes so that the health, safety and hygiene issues are taken into consideration.
Also the managers keep on introducing latest equipments with the advancement of technology so as to bring pace, perfection and quality in the product.
Layout Design Layout is the arrangement of facility to provide working, service and reception, storage and administrative areas. The layout is designed by traditional techniques using templates, scale plans, string diagrams, and travel charting as they have been proved as low-cost methods of achieving either optimal or near optimal layout plans.
Poor layouts can greatly reduce the overall capacity and overall productivity.
Therefore care must be taken by organisation when designing layout. Bicheno, ; p In McDonalds Restaurant also layout designing is a very important operation.Operations management refers to the activities, decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services.
Operations basically are activities, but it is usually considered that these activities are planned and coordinated since they normally require a certain scale of . Operations management contributes to the strategy and therefore helps the organisation to gain competitive advantage.
For instance, process planning can help the organisation reduce cost and gain cost advantages and therefore gain competitive advantage. Recent Trends In Operations Management Ans: Recent trends in Operations Management: yunusemremert.com CAD/CAM stands for Computer-aided design and Computer-aided manufacturing.
It is used in product development to enable manufacturers to design and build their products using computers. - Operations Management and Ethical Issue According to Aquilano, Chase, and Jacobs (), "Operations management (OM) is defined as the design, operation, and .
Operations Management Essay - Operations Management The purpose of this paper is to describe the importance of operations management to a health care organization. In addition, the author of this paper will provide a personal definition of what operations management means and why is important to a healthcare organization.
Published: Mon, 5 Dec Operations Management.
This paper will argue the analysis of the book “The Goal” by Eliyahu M. Goldratt and Jeff Cox. It will stress the positive and negative aspects of the book, and will discuss the criticism and which areas of the book were least interesting.